Security of personal data. Our platform fully complies
General Data Protection Regulation ("GDPR") (Regulation (EU) 2016/679).
We assume, according to the GDPR regulation, the protection of personal data of our customers.
Personal data: information about an identified or identifiable person. This information may include, but is not limited to, your name, telephone number, mailing address e-mail, bank card number.
The processing of personal data represents the operations performed on personal data, including, collection, registration, storage, processing, modifying, sharing or deleting data.
Our platform may collect the following personal data:
1. Name, CNP, e-mail address, telephone number, passport number or other numbers and details of the recognized identity card, credit / debit card or other payment details;
2. Information about your use of the site;
3. Communications that you make with us or that you direct to us through emails, calls;
4. The provision of the above personal data, upon request, is required for good execution of the contract between you and us. Without this data, you may not we can provide all the requested services.
It is important that all personal data you provide to us when you use it our platform to be fair.
If you want to send other people's personal data, for example when make reservations on their behalf, you only need to provide us with the details of that third party parties with their consent and after reading this policy confidentiality.
Data collected automatically
Information about visits and use of the site, such as information about the device and browser you are using, your IP address.
This data is collected at various stages of the use of websites, including by saving / using cookies. Character data processing personally represents the operations performed on personal data, including, in the way especially, collecting, recording, storing, processing, modifying, sharing times deleting data.
Collection, necessity and use of personal data
1. In the booking process, our platform only requests the personal data of which needs in the relationship with the users of the site.
2. Your data may be used for the following purposes:
3. To provide the services you request: we use the information we provide you provide them to perform the services you have requested
4. To process your payments, if you purchase our products,
5. to be able to provide you with the status of the order,
6. to help you with questions and requests and to evaluate all complaints;
7. To process and respond to your requests or to contact you to answers your questions and / or requests;
8. To develop and improve products, services, and communication methods the functionality of our site;
9. To contact you regarding any changes or cancellations in connection with purchased service.
10. To check the credit card or other type of card used for payment
11. For the detection and / or prevention of any fraudulent activity;
12. For administrative or legal purposes: we use your data for analysis statistics and marketing, systems testing, customer satisfaction surveys, maintenance and development, or to resolve a complaint. Keep in mind that it is possible to perform data profiling based on the data we collect from you for purposes statistical analysis and marketing.
13. Security, health, administration, crime prevention / detection: at at the request of the competent authorities we may forward your information to comply with legal requirements;
14. For Customer Service Communications: We use your data to manage our relationship with you as a customer and to improve our services and your experience with us;
15. Recording and keeping calls received or made to our landline number phone: we will record all calls related to our services. The goal registration is to verify the obligations assumed, to find a solution in the case a complaint, to defend and pursue our legal interests, etc.
Your rights in relation to your data
You have the right to request access to data, rectification, transfer, limitation or data deletion. You have the right to request their deletion at any time. Retreat consent will not affect the legality of data processing, performed on the basis of the consent given, prior to the withdrawal. Consent is independent of the moment in which you use the services and is valid until its cancellation. grant consent represents the possibility of receiving marketing information customized to your requests and offering products and services to the email address or telephone provided, as well as telephone contacts.
Legal basis for processing your data
Any data processing must be based on a legal basis in accordance with applicable laws. The legal basis is indispensable in completing the formal obligations of the administrator or for the purpose resulting from the legitimate interest of administrator, such as responding to letters or other requests.
In case of ambiguity on the correctness of the processing of your data to us, you have the right at any time to submit a complaint to the supervisory bodies.
By corroborating the above information, I agree to be used for marketing purposes analytically, my data
The expression of this consent is voluntary and can be withdrawn at any time, however Withdrawal of consent will not affect the lawfulness of consent-based processing before its withdrawal.
Security of personal data. Our platform fully complies the legislation regarding the security of the personal data of the User and se undertakes not to alienate this data to third parties for purposes other than those for which they were requested.