Data Protection
Security of personal data. Our platform fully complies
General Data Protection Regulation ("GDPR") (Regulation (EU) 2016/679).
We assume, according to the GDPR regulation, the protection of personal data of
our customers.
Personal data: information about an identified or identifiable person.
This information may include, but is not limited to, your name, telephone number,
mailing address
e-mail, bank card number.
The processing of personal data represents the operations performed on
personal data, including, collection, registration, storage, processing,
modifying, sharing or deleting data.
Our platform may collect the following personal data:
1. Name, CNP, e-mail address, telephone number, passport number or other
numbers and details of the recognized identity card, credit / debit card or
other payment details;
2. Information about your use of the site;
3. Communications that you make with us or that you direct to us through
emails, calls;
4. The provision of the above personal data, upon request, is required for
good execution of the contract between you and us. Without this data, you may not
we can provide all the requested services.
It is important that all personal data you provide to us when you use it
our platform to be fair.
If you want to send other people's personal data, for example when
make reservations on their behalf, you only need to provide us with the details of that
third party
parties with their consent and after reading this policy
confidentiality.
Data collected automatically
Information about visits and use of the site, such as information about
the device and browser you are using, your IP address.
This data is collected at various stages of the use of websites, including
by saving / using cookies. Character data processing
personally represents the operations performed on personal data, including, in the way
especially, collecting, recording, storing, processing, modifying, sharing times
deleting data.
Collection, necessity and use of personal data
1. In the booking process, our platform only requests the personal data of which
needs in the relationship with the users of the site.
2. Your data may be used for the following purposes:
3. To provide the services you request: we use the information we provide
you provide them to perform the services you have requested
4. To process your payments, if you purchase our products,
5. to be able to provide you with the status of the order,
6. to help you with questions and requests and to evaluate all
complaints;
7. To process and respond to your requests or to contact you to
answers your questions and / or requests;
8. To develop and improve products, services, and communication methods
the functionality of our site;
9. To contact you regarding any changes or cancellations in connection with
purchased service.
10. To check the credit card or other type of card used for
payment
11. For the detection and / or prevention of any fraudulent activity;
12. For administrative or legal purposes: we use your data for analysis
statistics and marketing, systems testing, customer satisfaction surveys,
maintenance and development, or to resolve a complaint. Keep in mind that it is possible
to perform data profiling based on the data we collect from you for purposes
statistical analysis and marketing.
13. Security, health, administration, crime prevention / detection: at
at the request of the competent authorities we may forward your information to
comply with legal requirements;
14. For Customer Service Communications: We use your data to
manage our relationship with you as a customer and to improve our services and
your experience with us;
15. Recording and keeping calls received or made to our landline number
phone: we will record all calls related to our services. The goal
registration is to verify the obligations assumed, to find a solution in the case
a complaint, to defend and pursue our legal interests, etc.
Your rights in relation to your data
You have the right to request access to data, rectification, transfer, limitation or
data deletion. You have the right to request their deletion at any time. Retreat
consent will not affect the legality of data processing, performed on the basis
of the consent given, prior to the withdrawal. Consent is independent of the moment
in which you use the services and is valid until its cancellation. grant
consent represents the possibility of receiving marketing information
customized to your requests and offering products and services to the email address
or telephone provided, as well as telephone contacts.
Legal basis for processing your data
Any data processing must be based on a legal basis in accordance with
applicable laws. The legal basis is indispensable in completing the formal obligations
of the administrator or for the purpose resulting from the legitimate interest of
administrator, such as responding to letters or other requests.
In case of ambiguity on the correctness of the processing of your data
to us, you have the right at any time to submit a complaint to the supervisory bodies.
By corroborating the above information, I agree to be used for marketing purposes
analytically, my data
The expression of this consent is voluntary and can be withdrawn at any time, however
Withdrawal of consent will not affect the lawfulness of consent-based processing
before its withdrawal.
Security of personal data. Our platform fully complies
the legislation regarding the security of the personal data of the User and se
undertakes not to alienate this data to third parties for purposes other than those
for which they were requested.